Privacy Policy

DFBooking Recruitment Services (“DFBooking”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit www.dfbooking.com, register as a candidate, employer or student, upload documents, or otherwise engage with our recruitment, career, study abroad and consulting services.

Depending on how you interact with us, we may collect the following categories of information:

• Contact details — full name, email, phone number, country, city.
• Professional information — CV/résumé, cover letter, education history, work history, skills, certifications, salary expectations, availability, portfolio links.
• Student information — academic transcripts, language test results, statements of purpose, financial documents, references.
• Employer information — company details, hiring contact, role descriptions, workforce requirements.
• Account data — email, hashed passwords, sign-in metadata, saved documents.
• Communications — messages you send us, records of consultations, notes captured by advisors.
• Technical data — IP address, device type, browser, pages visited, referring URL, timestamps.

We use personal information to:

• Deliver the professional recruitment, career, study abroad and consulting services you have requested.
• Match candidates with employers and students with educational institutions.
• Prepare, review and submit applications, documents and correspondence on your behalf where instructed.
• Communicate with you about your file, appointments, payments and service updates.
• Comply with legal, tax and regulatory obligations.
• Improve, secure and analyse the performance of our website and services.
• Send marketing communications where you have consented — you may opt out at any time.

Documents you upload — including CVs, cover letters, academic transcripts, identification, references and supporting evidence — are stored in secure, access-controlled storage. They are used solely to provide the services you have requested and are shared with employers, educational institutions or partner professionals only with your instruction or where necessary to deliver the service you engaged us for.

We use strictly necessary cookies to operate the website, and (where you consent) analytics and preference cookies to improve the experience. Full details are set out in our Cookie Policy.

Where permitted by law, we may send newsletters, career alerts, study abroad updates and service announcements. Every marketing email includes an unsubscribe link, and you may also opt out at any time by emailing admin@dfbooking.com.

We share personal information only with:

• Employers or educational institutions to whom you have asked us to introduce or submit you.
• Trusted service providers who process data on our behalf (hosting, storage, email delivery, analytics, secure document processing) under written confidentiality obligations.
• Professional advisors, auditors and regulators where legally required.
• Government agencies, embassies or licensing bodies where an application requires it and you have authorised submission.

We do not sell personal information.

We retain personal information for as long as necessary to deliver our services, comply with legal, accounting or reporting obligations, resolve disputes and enforce our agreements. Candidate and student files are typically retained for the duration of an engagement plus a reasonable period thereafter so we can respond to follow-up requests, complaints or audits.

We use industry-standard technical and organisational measures — including encrypted storage, access controls, principle-of-least-privilege permissions, audit logging and staff training — to protect personal information. No online service can be guaranteed absolutely secure, and you are responsible for keeping your account credentials confidential.

Our website integrates with reputable third-party providers for hosting, secure file storage, authentication, payments and email delivery. These providers process data only on our instructions and under contractual data protection commitments.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.
• Request a portable copy of information you provided to us.
• Lodge a complaint with your local data protection authority.

Submit requests to admin@dfbooking.com. We may need to verify your identity before acting.

Because our services are international, personal information may be processed in countries other than your own. When we transfer information across borders, we take steps to ensure appropriate safeguards are in place. See our International Privacy Notice for more information.

Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Material changes will be communicated on this page and, where appropriate, by email. The “Last updated” date at the top of this page indicates when it was most recently revised.

For privacy questions, requests or complaints, contact us at admin@dfbooking.com or via our legal contact page.